Just in case you missed it, something new recently popped up in your LimeBike app.
Say hello to our updated in-app reporting feature. With higher visibility and improved functionality, LimeBike riders can now quickly and easily report damaged, malfunctioning, and improperly parked bikes with the touch of a button!
To submit a report, simply pull open the map and tap on the exclamation point (!) icon located in the bottom right corner. When activated, a menu will appear allowing you to choose the issue you’re currently experiencing and immediately send a notification to our team.
Like all of our updates and enhancements, this improved in-app reporting feature is a part of our ongoing efforts to respond to your feedback and better serve our community. We hope you’ll never have to reach out to us with a problem, but if you do we’ll work every day to make the resolution process as simple and intuitive as possible.