City Questions

Rider Questions

How is LimeBike different from existing bike sharing networks?

The majority of existing bike sharing networks have fixed docking stations. These tend to cost a city millions of dollars to operate.  The result is a limited number of stations which result in a limited number for riders and higher prices to users in order to pay for the system.  We think there is a new way.  LimeBike eliminates docking stations, makes more bikes available, and educates users to park bikes in designated parking spots that we identify and mark in collaboration with the city.  By eliminating stations, we create a broadly distributed system, with bikes that are more accessible and affordable.  
 

How much will a LimeBike solution cost my city?

Short answer: Zero. If a city wants to invest in mobility improving signage to adequately mark bike parking zones or create more bike lanes for riders, we welcome those public improvements.

 

Who operates the system in the city?

LimeBike deploys an operations team to support parking assessment, launch operations, bike deployment, system balancing, system marketing, reporting, and 24-7 support.

 

How many bikes can LimeBike deploy per city?

This varies by the size and density of a city.  To really improve city mobility and reduce traffic congestion, on average, we recommend having about 1 bike per 100 to 200 residents.

Where does LimeBike operate today?

At this time, we are working with a number of cities across the U.S. to establish our first sharing programs.  Sign up for our distribution list and we will let you know when we launch near you!

How do I find a LimeBike near me?

If we are operating in your zipcode, you can simply download and open the app, view the map near you, and identify which bikes are around you.

How do I reserve a bike?

You can unlock a bike, but you cannot reserve a bike.  We have decided to make LimeBikes first come, first serve.  So if you find one parked next to you, it means it’s available!

How do I pay for my ride?

After you download the app, you will be asked to add a credit card to your account.  That will allow you to have auto-payment set-up so we only charge you $1 for every 30 minutes of riding.  To end your ride, simply lock your bike.

How do I end a ride?

First, you need to make sure you are parking in a proper parking spot.  Free-floating bike systems will only work if we all take responsibility to park bikes in places that do not block traffic, use private property, or block pedestrians.  Park at bike racks and areas where bikes are easy to see.  Once you park, simply push down the lever on the rear wheel to lock the bike.  As soon as you lock the bike, the app will end the ride and provide you with a trip summary.